[SJAAboard] update about our solar scope, Daystar T-Scanner

[Gary Mitchell]

About our solar scope, the T-Scanner...

I just got this from Daystar:

On 5/28/2008 Daystar wrote:
> You sent SJAA's T-Scanner (Serial #TS-792) is in need of Blocker
 > and Trimmer replacement.  The cost for Blocker and Trimmer
 > replacement is $750.00, plus $20.00 for shipping (total $770.00).
 >  Will forward a new invoice to you for your review, as prepayment
 > is required.  Blocker and Trimmer elements are being manufactured
 > presently, and assembly should begin May 30, 2008.  We anticipate
 > shipment of completed work to begin the week of June 2 - 6, 2008.
 >  Thank you for your patience.

For reference, on 1/4/2008 Daystar wrote:
 >     We had some time to diagnose your club's T-scanner today.  I have
 > some good news and bad news.   It looks like the filter has been
 > opened.  There is an internal tuning problem which the filter
 > exhibits which cannot happen unless somebody opened the unit and
 > tampered with the optical elements.   This is a relatively minor
 > repair, but it will require that we open, re-tune and re-test the
 > optical stack.   That process typically takes about 2-3 weeks and
 > costs $250.00.  There is a slight chance the optical elements while
 > being tampered with could have sustained damage, but I don't see
 > evidence of that at this time.  Should we find the filter has more
 > damage, when opening, I will advise and we will stop to assess if
 > there is a reason to continue.
 >
 >    The blockers and trimmers appear to be fine. Your environment is
 > good for keeping them cool and/or dry, so they have a lot more life
 > left in them.
 >
 >    I'll send an invoice for the $250 - less the $45 you have already
 > paid.  You can make payment by check to get the repair going.


To my knowledge this is the first we heard anything from them
since January.  It's possible they thought they sent another
notice mentioning the "more damage" and that's why it has
taken so long--we were waiting for each other.  (I should
have contacted them sooner.)

I replied asking for more details and whether that $770 is or
is not including the $250 we already paid.  I'll let you all
know when I hear back.

Gary