[SJAAboard] loaner program goals

[Rob Hawley (SJAA)]

>> Remember our business model is that of a library that expects all of its
>books to be overdue.
>
>I must not have been in class when that was said.  Why should we expect
>them to be overdue?

Because we count on people retaining the scopes after the loan is complete.
It would be a disaster if everyone came to Houge one Saturday and returned
their expired loans.  I have had to do some major scrambling when loans come
in without being requested for new loans.  So far it has always worked out.
At some point it won't.


Rob Hawley